Return and exchange policy
* The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.
* All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
* Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.
* Return accepted within (30) days from the date of purchase.
* Please contact us via the Contact us page or via our phone numbers to request a return or exchange.
* The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.
* If you have any questions or issues about your purchase, please feel free to contact us at lorientala@outlook.com anytime, you will get a response as soon as possible. Our aim is always to provide a friendly, efficient, and trustworthy service.
